Facebook is still the biggest social network in the world. But how links work there has changed, and your plan needs to change with it.
Facebook is where local communities, hobby groups and older customers spend time every day. For many small businesses it's still the social network that brings in the most enquiries.
Like every platform, Facebook would rather people stayed in the app. It has been testing limits on link posts for professional accounts (Pages and profiles in professional mode). Some accounts without a paid Meta Verified or Meta One subscription can share only a small number of link posts each month, and link posts often reach fewer people than photos, videos or text.
Win attention with content that works inside Facebook, then give people a clear, easy route to your website.
In this guide you'll set up a Page that converts, learn where links still work well, use Groups, Reels and Stories, and add simple automation so the people who want your link get it straight away.
- Facebook is still huge, especially for local and community audiences
- Link posts may be limited or reach fewer people
- Win attention in the app, then make clicking easy
Your Page is your shop window on Facebook. Every part of it should make the next step obvious.
Create a simple page on your site (yoursite.co.uk/links) listing your top offers. Link to it from your Page, Stories and comments. You control it, it's easy to update and every visit counts as website traffic.
- Set the action button to your most useful page
- Fill in every detail, including your website
- Pin a post that explains your offer
Before you post, know which kinds of links reach people and which may be limited on your account.
| Where the link goes | Limited? | Good for |
|---|---|---|
| Page action button and Intro | No | Your main website or booking page |
| A comment under your post | Usually not | Sharing the link after the post has done its job |
| Stories (link sticker) | Usually not | Daily promotions and "swipe to read" content |
| Messenger replies | No | Sending links to people who ask |
| Facebook Groups | Depends on group rules | Helpful answers that point to a resource |
| The main text of a feed post | May be capped on some accounts | Big announcements and launches |
| Ads and boosted posts | No | Sending paid traffic to a page |
A common approach is to post a photo, video or text post that delivers value on its own, then add the link in the first comment with a line like "Full recipe in the comments 👇". Watch your reach and clicks to see whether it works for your audience.
- ✕A bare link with no context
- ✕The same link posted every day
- ✕"Click here to read more" with nothing else
- ✓A useful photo or video with the link in a comment
- ✓A story post that ends with a reason to click
- ✓A link shared when people ask for it
- Know your account's link allowance
- Comments, Stories and Messenger are everyday link homes
- Save link posts for what matters most
Facebook rewards posts that people react to, comment on and share. That attention is what eventually sends them to your site.
Show how you make, fix or deliver things. People love seeing real work.
One useful tip your customers can use today.
A happy customer, a before-and-after or a review (with permission).
Easy questions people want to answer, like "Which would you choose?"
- Use your own photos and short videos rather than stock images.
- Write the first line to stop the scroll; only the first line or two show before "See more".
- Post at least 4 to 5 times a week, mixing formats.
- Follow the 80/20 rule: 80% helpful or entertaining, 20% promotional.
Create a 2-week Facebook posting plan for [your business] in [your town]. My customers are [who they are]. Mix behind-the-scenes, tips, customer stories, questions and 2 promotional posts linking to [page]. For each post give: the hook (first line), the post text, a photo or video idea and the best day to post. British English, friendly tone.
- Real photos and video beat stock images
- The first line decides if people read on
- Mostly help and entertain; promote occasionally
People click when they want more of what you've just given them. Build that curiosity into your posts.
The 3 flowers that last longest in a vase 🌼
1. Chrysanthemums (up to 3 weeks)
2. Alstroemeria
3. Carnations
Our full care guide (and how to make them last even longer) is in the comments 👇
- Lead magnets: a free guide, checklist, voucher or quiz on your site.
- Blog teasers: share the best tip from an article and link to the rest.
- Offers: a time-limited deal that only works on your website.
- Events: link to the booking page for a workshop or open day.
Don't send Facebook visitors to your home page. Send them to a page that matches the post exactly, with one clear next step.
- Give value first, then make people curious
- Use lead magnets, teasers, offers and events
- Link to a page that matches the post
Groups are where Facebook users have real conversations. Help people there and they'll come looking for you.
Answer questions and be the helpful expert.
Share tips where your customers gather.
A group around your topic, linked to your Page.
Guides, live Q&As and early offers for members.
- 1Read each group's rules. Many ban links except on certain days.
- 2Spend a few weeks helping and answering questions before you mention your business.
- 3When someone asks a question your website answers, reply properly and add "I wrote a full guide on this if it helps".
- 4If you start your own group, ask 3 membership questions, including an optional email question, so you can build your list (with permission).
- Help first in groups; links come later
- Always follow group rules
- Your own group can build a loyal community and email list
Video is how Facebook finds you new audiences. Stories are where you can share links every day.
Short vertical videos shown to people who don't follow you yet. Great for reach.
Add a link sticker to send viewers straight to a page on your site.
Q&As, demos and launches. Pin a comment with your link.
- Hook viewers in the first 2 seconds of every Reel.
- Add captions; many people watch without sound.
- Post a Story every day with a reason to tap the link.
- Go Live at the same time each week so people can plan to join.
- Reels reach new people
- Stories can carry links every day
- Regular Lives build loyal viewers
Ask people to comment a keyword and automatically send them the link by Messenger. It's fast, personal and reliable.
- 1Open Meta Business Suite and go to the inbox automations, or use an approved tool that works with Messenger.
- 2Create a trigger, such as a comment containing a keyword on a specific post.
- 3Write a friendly reply with the link and a short description of what they'll get.
- 4Mention the keyword in your post: "Comment CARE and I'll send you the guide".
- 5Test it yourself before you post.
Use the person's first name, keep the message short and offer to answer questions. Automation should feel like good customer service, not spam.
- Keyword comments can trigger a Messenger reply with your link
- Comments also boost your post's reach
- Test automations before you go live
A small, well-targeted budget can bring steady traffic, especially to pages that already convert.
| Goal | Campaign objective | Starter budget |
|---|---|---|
| More website visitors | Traffic | £5 to £10 a day |
| More sales or sign-ups | Sales or Leads | £10 to £20 a day |
| Reach people nearby | Awareness with a local radius | £3 to £5 a day |
- Start with a post that already did well naturally.
- Target by location and interests that match your customers.
- Measure cost per enquiry or sale, not just cost per click.
- Turn off ads that don't work after a week.
- Install the Meta Pixel first
- Boost what already works
- Judge ads by enquiries and sales, not clicks
Other people's audiences can send you visitors who already trust the person recommending you.
A local food, family or lifestyle page tries your product and shares a link.
A wedding venue shares your florist offer; you share theirs.
Two or three businesses run a giveaway that sends entrants to a page.
Go live together and each share the other's link.
If someone is paid or gifted something to promote you, they must label it clearly as an advert. In the UK that's an ASA and CMA requirement, and Facebook has a branded content tag for it.
- Borrow trust from creators and partners
- Swap promotions with complementary businesses
- Paid promotions must be clearly labelled
Check what sends real visitors and enquiries, then do more of it.
| Number | Where | What to do |
|---|---|---|
| Reach and engagement | Meta Business Suite insights | Find the topics and formats people love |
| Link clicks | Insights and UTM-tagged links | See which posts send visitors |
| Website visitors from Facebook | Google Analytics | Check visitors stay and convert |
| Enquiries and sales | Ask customers; track forms | The number that really matters |
Here are my Facebook results for the last month: [paste posts with format, reach, reactions, comments, link clicks]. Tell me which topics, formats and posting times worked best, and why. Suggest 5 changes and 10 new post ideas for next month to increase website clicks.
- Use Business Suite insights and Google Analytics together
- Tag your links with UTM codes
- Judge success by enquiries and sales
One task a day for a week gets your Page, links and content working together.
Set up your Page, check your link allowance, then post every day this week and watch which posts send visitors.