Guide · Social Media Marketing

Behind-the-Scenes Stories

Show the people and process behind your business so followers feel they know you.

16 practical movesAI prompt includedSocial Media Marketing5 min read
Behind-the-Scenes Stories: Personalising Your Brand for Social Media Followers cover
Social Media Marketing

Why This Matters

For entrepreneurs, sharing behind-the-scenes (BTS) stories on social media is a powerful way to personalise your brand and connect with followers.

These glimpses into the daily workings, challenges, and successes of your business can create a relatable and authentic image that resonates with your audience.

The quick version
1Showcase Your Entrepreneurial Journey
2Give a Tour of Your Workspace
3Introduce Your Team Members
4Share Day-to-Day Operations
16

practical moves in this guide. Pick the two that feel easiest and try them this week, then add one more each week.

Part 1 of 2

16 Moves That Work

01

Each one is small on its own. Together they make your social media work much harder for you.

01
Showcase Your Entrepreneurial Journey

Share stories about how you started, the challenges you’ve faced, and milestones achieved. This humanises your brand and inspires followers.

02
Give a Tour of Your Workspace

Offer a look into your workspace or home office. This helps followers feel more connected to where and how your business operates.

03
Introduce Your Team Members

If you have a team, introduce them through social media posts. Sharing their stories and roles makes your business feel more personal and relatable.

04
Share Day-to-Day Operations

Regularly post about your daily activities or routines. This gives followers a sense of being part of your entrepreneurial journey.

05
Highlight Product Creation Process

If you sell products, share the creation process from ideation to final product. This adds depth to your products and can increase appreciation and value in the eyes of your followers.

06
Discuss Challenges and Solutions

Be open about challenges you face and how you overcome them. This transparency can build trust and show your dedication and problem-solving skills.

07
Celebrate Achievements and Milestones

Share your achievements, big or small, with your followers. This can create a sense of shared success and community.

08
Offer Insights into Decision-Making

Talk about how and why you make certain business decisions. This can provide valuable insights and learning opportunities for your audience.

09
Share Customer Feedback and Stories

Highlight customer testimonials and stories. This not only showcases your impact but also makes your customers feel valued and part of your brand story.

10
Create BTS Videos or Vlogs

Use videos or vlogs to bring your BTS stories to life. Videos can be more engaging and give a more authentic glimpse into your world.

11
Host Live Q&A Sessions

Regularly host live sessions where you answer questions and interact directly with your followers. This can deepen the connection and provide real-time engagement.

12
Incorporate Humor and Fun Elements

Add humor or fun elements to your BTS content. A light-hearted approach can make your brand more approachable and enjoyable.

13
Provide Educational Content

Share your expertise or lessons learned. Educational content can position you as a knowledgeable leader in your field.

14
Discuss Industry Trends and Insights

Offer your perspective on trends and changes in your industry. This demonstrates your expertise and keeps your content relevant.

15
Use Stories and Temporary Posts

Use features like Instagram Stories for short, informal updates. These can be more spontaneous and less polished, adding to the authenticity.

16
Encourage User Engagement

Invite your followers to comment, share their thoughts, or ask questions. This encourages interaction and builds a community around your brand.

Part 2 of 2

Put It to Work

02

Turn the ideas into action this week, with a prompt that does the thinking for you.

By sharing behind-the-scenes stories, entrepreneurs can create a more personalised and engaging brand presence on social media. This approach not only enhances relatability but also fosters a stronger, more loyal connection with your audience, which is invaluable for growing your business in the digital space.

Do this today
  1. 1
    Showcase Your Entrepreneurial Journey. Share stories about how you started, the challenges you’ve faced, and milestones achieved.
  2. 2
    Discuss Challenges and Solutions. Be open about challenges you face and how you overcome them.
  3. 3
    Host Live Q&A Sessions. Regularly host live sessions where you answer questions and interact directly with your followers.
  4. 4
    Encourage User Engagement. Invite your followers to comment, share their thoughts, or ask questions.
Copy-and-paste AI prompt for ChatGPT, Claude or Gemini
My business is [describe it]. List twelve behind-the-scenes moments I could share over the next month, from my daily routine, how products or services are made, mistakes and lessons, and customer moments. For each one, suggest the format, the opening line and the one thing the follower should learn about me.
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Small changes, every week.

Pick two moves from this guide and use them in your next five posts. Then come back for the next guide.

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